Privacy Policy

Privacy Policy

LAST UPDATED NOVEMBER 20, 2022

Introduction

This page ("Privacy Policy" or "Policy") describes our policies and procedures regarding the collection, use and disclosure of your information, and outlines the security measures we have in place to protect the information you store while using the services of {{ location.name }}, LLC. ("{{ location.name }}"), including the services available on this website, as well as any other software or services offered by {{ location.name }} in connection with these services (the "Services"). By using these Services, you consent to the collection, transfer, processing, storage, disclosure and other uses of your information as described in this Privacy Policy.

What information does {{ location.name }} collect and store?

Personal information

When you express an interest in obtaining additional information about the Services or registering to use the Services, {{ location.name }} asks you to provide your personal contact information, such as your name, company name, address, telephone number, and email address (this information is referred to below as your “Personal Contact Information”). When purchasing the Services, {{ location.name }} also asks you to provide financial and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will use the Services (“Billing Information”).

By using {{ location.name }} Services , you will be able to create, upload, store and share information such as company description, email ID, logo, photos, personalized emails, user email IDs, etc. (collectively referred to hereinafter as “Data”). This information will be stored and maintained on {{ location.name }} website. If you encounter any technical errors while using the Services, {{ location.name }} may request your permission to obtain a crash report as well as certain log information from your system documenting the error (“Diagnostic Information”). This information may include details about your operating system version, hardware, browser version (and .NET version information in case of Windows systems), and your email address, if provided. Additionally, certain login information is stored in a cookie stored locally on your computer (i.e., not on a server) to simplify the login process (“Login Information”).

Analysis information

As you navigate through the {{ location.name }} website and use our Services, {{ location.name }} may also collect information through commonly used information collection tools, such as cookies and web beacons (“Website Navigational Information”). Website Navigational Information includes standard information from your web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the {{ location.name }} website (such as web pages viewed and links clicked). Collectively, this information is referred to as “Analytics Information.”

Third-party vendors, including Google, use cookies to serve ads based on a user's past visits to your website or other websites.

Google's use of advertising cookies allows Google and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.

Users may opt out of personalized advertising by visiting Ads Settings or by visiting www.aboutads.info . Geolocation Information

{{ location.name }} does not collect any information about your real-time geolocation while using the Services; however, this may be the case in the future. We will ask your permission before collecting such information.

What does {{ location.name }} do with the information it collects?

{{ location.name }} uses the information it collects in the following ways:

Personal Contact Information – We use this information primarily to administer our Services and provide you with product updates and announcements. In accordance with the Privacy Policy and Terms, we may use some of your information for marketing purposes, as explained below.

Billing Information – {{ location.name }} does not store any Billing Information on its servers. Instead, we use a payment provider, Stripe ( www.stripe.com ), to store and process all payment-related transactions. You can find information about Stripe’s privacy policy here.

Data, Diagnostic Information and Connection Information – We use this information only for the purpose of administering and improving our Services to you.

Analytics Information – {{ location.name }} may use your Analytics Information in conjunction with an analytics service such as Google Analytics to monitor and analyze use of the Services, for technical administration of the Services, to improve the functionality and usability of the Services, and to verify that users have the required authorization for the Services to process their requests.

Sharing and Disclosure of Private Information

Third Party Applications and Your Use

{{ location.name }} offers users the ability to link their Data to third party sites such as Facebook, Twitter and LinkedIn. This linking is at the sole discretion of users. Accordingly, {{ location.name }} cannot be held responsible or liable for the linking of users' Data to these third party sites, nor for the use of these links by these third party sites.

Marketing and Advertising

In accordance with our Privacy Policy and the Terms, you agree to allow {{ location.name }} to identify you as a customer and to use your name and/or logo on the {{ location.name }} website and in its marketing materials.

Sale of Personal Information

{{ location.name }} does not sell, rent or trade your private information with third parties in any way.

Service Providers and Business Partners

{{ location.name }} may use certain trusted third-party companies and individuals to help us provide, analyze, and improve the Services (including, but not limited to, data storage, maintenance services, database management, web analytics, payment processing, and improving the functionality of the Services). These third parties may have access to your information only for the purpose of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy.

Non-Private or Non-Personal Information

We may disclose your non-private, aggregated or otherwise non-personal information, such as usage statistics of our Services, at our discretion.

Our Use and Disclosure of Information

{{ location.name }} will not disclose any personally identifiable information about any individual except as set forth in this Privacy Policy. This applies to information about our customers and information that our customers provide to us about their own customers. We are not limited in any way in our use of non-personal information that does not permit direct association with a specific individual or non-identifiable aggregate information about our users (such as the number of customers who use our services, the geographic distribution of our users, the amount of information located and/or deleted, etc.).

Internal Uses of Your Personally Identifiable Information

We collect, store, and process your personally identifiable information on servers located in the United States. Due to the unpredictable nature of Internet routing, your information may pass through other countries while in transit to our servers. We use the information we collect about you to:

Develop and deliver our services

Process your transactions

Provide customer service and manage your account

Improve our products, services and marketing.

We provide access to personally identifiable information about our users only to those who need it for the purposes above.

{{ location.name }} will not sell or rent your personally identifiable information to third parties. {{ location.name }} will not share any of your personally identifiable information with third parties except in the limited circumstances described below.

We share information with contracted service providers who assist in our business operations, such as payment and order processing, fraud investigation, debt collection, and information management and analysis. If content generation is included in your services, we may share information with contracted service providers to create, edit, and/or publish that content. These third parties are required to protect your information and are contractually prohibited from using your personally identifiable information for any other purpose. They are never permitted to share your information with third parties. They are permitted to use your personal information only to the extent necessary to provide these services to {{ location.name }}.

We disclose information that we, in good faith, believe is appropriate to cooperate with investigations of fraud or other illegal activities, to conduct investigations of violations of our Privacy Policy, and/or to protect our rights, your safety, or the safety of others. For example, this means that if we conduct a fraud investigation and conclude that a party has engaged in deceptive practices, we reserve the right to provide that person's or entity's contact information (but not credit card or banking information) to victims who request it.

We disclose information in response to a subpoena, warrant, court order, seizure, attachment process, or other comparable legal process, including subpoenas from private parties in a civil action. If the subpoena requests information about an identified subscriber or a limited group of subscribers, we will make commercially reasonable efforts to contact the subscriber(s) before providing the information to the requesting party. We cannot guarantee that we will be successful in all cases, whether due to delay, court order, inability to effectively contact a subscriber, or other circumstances.

When a user signs up for a co-branded version of our service via links to {{ location.name }}.com from our co-branded partner's website, {{ location.name }} will share with the co-branded partner that user's name, email address, and physical address in order to provide improved integration between {{ location.name }}'s services and our co-branded partner's services. If you do not want your information shared with {{ location.name }}'s co-branded partner, sign up directly for {{ location.name }} via {{ location.name }}.com and other subdomains, and not via a link from our partner's website.

We disclose information to your agent or legal representative (such as the holder of a power of attorney you have granted, or a guardian appointed for you).

We share information with companies that provide public relations and marketing services for us. This information will only be shared by us to personalize, measure, and improve our products, services, and advertising. It will not be shared with third parties for marketing purposes. These third parties are contractually obligated to protect your information and are prohibited from using your personally identifiable information for any other purpose.

As with any business, it is possible that in the future {{ location.name }} may merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to information maintained by {{ location.name }}, including customer account information, but would continue to be bound by this Privacy Policy until it is amended.

We share your information with our parent company, subsidiaries and joint ventures to help coordinate the services we provide to you, enforce our terms and conditions, and promote trust and safety.

The implementation of our Services, by their nature, may require the use of your personally identifiable information to locate other information about you. This use may include, but is not limited to, using your information to search publicly available websites as well as to consult private databases and information sites.

The implementation of our Services, by their nature, may require the disclosure of your personally identifiable information in order to effect the removal of Internet content about you. For example, we may disclose your name to a website in order to notify them to remove Internet content about you. This is done with your express permission for a specific purpose.

Internal Uses of Your Personally Identifiable Information

We will retain your information for as long as your account is active or as needed to provide you with the Services. If you wish to cancel your account or request that we no longer use your information to provide you with the Services, you may delete your account (this will be done by {{ location.name }}'s customer service team). If you delete your account, your Data will no longer be stored on our servers. While we try to remove your Data from our servers as quickly as possible, please note that there may be a delay between the time you delete your account and the time your Data is deleted, and some of your Data may continue to exist for a period in backup copies.

Changes to the Privacy Policy

If we decide to materially change our Privacy Policy, we will notify you by email to the primary email address specified in your account and/or post such changes on the Website Privacy Policy home page prior to the changes becoming effective. You are responsible for ensuring that we have an active and valid email address for you.

You are also responsible for regularly reviewing the Privacy Policy and related documents. We reserve the right to modify this Privacy Policy at any time. No amendment or modification to this Policy will be binding unless made in writing and signed by a duly authorized representative of {{ location.name }}, or posted on the Site by a duly authorized representative of {{ location.name }}.

acquired by another company, or a sale of a portion of its assets, users' personally identifiable information will, in most cases, be one of the transferred assets. Users will be notified via a prominent notice on the Site for 30 days following any change in ownership or control of their personally identifiable information. If, as a result of the business transition, a user's personally identifiable information will be used in a manner different from that stated at the time of collection, users will have a choice in accordance with our Notification of Changes section.

Internal Uses of Your Personally Identifiable Information

If you are a resident of the European Union (EU), the United Kingdom, Liechtenstein, Norway, Iceland or Switzerland, you may have additional rights regarding your personally identifiable information (also known as Personal Data). These rights may include rights under the EU General Data Protection Regulation (GDPR), if you are a resident of the EU, the United Kingdom, Liechtenstein, Norway or Iceland. “Personal Data” is any data relating to an identified or identifiable natural person. Examples of Personal Data include identifiers such as name, location data and unique online identifiers.

In addition to the principles, practices and policies set forth above in this Privacy Policy, {{ location.name }} has adopted the following principles to govern the collection and processing of Personal Data:

Personal Data must be processed lawfully, fairly and transparently.

The Personal Data collected will only be those specifically required to fulfill {{ location.name }}' s obligations in providing the {{ location.name }} service.

Personal Data will only be retained for the time necessary to meet contractual requirements.

Personal Data must be adequate, relevant and limited to what is necessary in relation to the purposes for which they are collected and/or processed. Personal Data must be accurate and, where necessary, kept up to date.

The data subject has the right to request from {{ location.name }} access to his or her Personal Data, as well as their rectification or erasure, to object to or request restriction of processing concerning the data, or the right to data portability. In each case, such a request must be made in writing to {{ location.name }}.

About the California Consumer Privacy Act (CCPA)

Effective January 1, 2020, the California Consumer Privacy Act (CCPA) allows California residents to obtain certain information collected by businesses with which they do business.

If you are a California resident, you may exercise certain rights to access, restrict, or delete your personal information by submitting a request through this link.

Community

Our Services may include publicly accessible community services such as blogs, forums, and wikis. Please note that any information you provide in these areas can be read, collected, and used by others who access them. Your posts in these communities may remain even after you cancel your account.

Questions, Complaints and Contacts

If you have any questions about this Privacy Policy, please contact us at privacy@{{ location.name }}.com, or by U.S. postal mail at the address below:

{{ location.name }}, LLC.Attn: Privacy Officer{{location.address}}{{location.city}}, {{location.state}} {{location.zip}}

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